critter.blog / 12 December 2020
- Ask (“Can I give you some feedback?”)
- State the behavior (“When you X…”)
- State the impact (“…the result is Y.”)
- Encourage effective future behavior (“Keep it up!” for positive feedback or “Can you change that?” for negative feedback)
- Are you angry? If so, don’t give the feedback.
- Are you focused on the past instead of the future (i.e., reminding them about something they did wrong or punishing them)? If so, don’t give the feedback.
- Are you able to let it go? If not, don’t give the feedback. In other words, if you can’t let it go in terms of how you feel, you shouldlet it go by not giving negative feedback. If you feel an urge to deliver feedback, you’re probably doing it for the wrong reasons.